Know your customer with Customer Due Diligence

Automated quality controls while collecting, editing, and processing data ensure that all personal information and transactions are complete and of high quality. You only request and store the data that are strictly necessary. This approach strengthens your competitive positioning as a reliable, customer-focused service provider.

CDD lets you work in line with the four-eyes principle. All matches identified with sanctions lists are flagged for assessment, ensuring that a CDD analyst and senior management can review them. Their decisions are documented or added to a whitelist, which helps to prevent double work in terms of research with follow-up checks.

CDD mirrors your customer data against the EU sanctions list, OFAC, PEP, local authorities, and any custom list created based on your specific business rules and requirements. The automated batch checks are integrated and continuous, with all activity documented in an audit trail. This allows for easy checks and verifications of transactions with new and existing customers.

Through fault tolerance and precise interpretation and matching techniques across multiple sources, one reliable customer profile materializes as a Single Customer View. You understand who you’re doing business with throughout the entire customer lifecycle. This also helps ensure continuous compliance with legal requirements and facilitates effective communication with your customer.

With CDD’s integrated data enrichment services, you can send specific messages to the target groups that are open to them. Enhanced KYC processes lead to a perfected customer experience and, ultimately, an increased ROI.