A complete view of your customer: Single
Customer View

All your customer data… complete, unique, and managed in one place. Choose a flexible,
solid database that enhances your customer relations and processes.

Discover Single Customer View

Keeping your data customer centric.

Customer data are constantly changing. Are they spread across multiple systems and files? Then there’s a big chance of duplicate or missing data – with unreliable analyses, manual corrections, and incorrectly addressing your customers as possible consequences. You can avoid these issues with a Single Customer View. Via SCV, all your customer data are consolidated, managed, matched, segmented, and secured in one location. Your customer database grows into a solid foundation for stronger relationships, improved work processes, and more profit.

The Single Customer View through DataHub provides a centralized storage location for customer data, connected to an infrastructure of multiple systems. This setup allows for the seamless integration of new systems with your existing data infrastructure, both now and in the future. With SCV, you’re prepared for the growth of your organization.

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The benefits of Single Customer View

One reliable source

Transforms scattered customer data into 1 Single Source of Truth.

Maximum customer database

Up to a 100% improvement of your customer database.

Grows alongside you

Allows scalable implementation into your data infrastructure.

Customer and process improvements

Reliable data leads to better processes and customer relations.

Safety first

A secure total solution due to data stewardship and audit trails.

What do you use SCV for?

Customer experience

Approach your customer without a chance of blundering. With a Single Customer View, you always have accurate and complete personal data in front of you, strengthening your relationship and ensuring an improved overall customer experience – because you know your customers through and through, without any effort.

What do you use SCV for?

User-friendliness

Because all your data are complete and centrally managed, users no longer need to create profiles from various sources and files – let alone check them manually. This saves time, reduces effort, and minimizes errors. User-friendliness and profitability at one stroke, in one place.

What do you use SCV for?

Profit

Your processes noticeably gain efficiency, which saves you loads of time – which equals money, now and in the future. Thanks to the solid yet flexible foundation that SCV offers for your customer data, your database evolves in harmony with the needs of your customers and organization.

What do you use SCV for?

Risk management

Handling sensitive personal data requires secure work processes. The integrated technologies for data management, data lifecycle, and audit trails involved in creating a SCV protect your database and bolster your compliance. Data management and risk management in one solution!

What do you use SCV for?

Customer profiles

Duplicate data, missing information, or typing errors in your customer profiles? Call it past time. Even when customer addresses and related information change regularly. SCV manages your customer data by creating unique, clean, and complete profiles all in one place. In sum, 1 Single Source of Truth for all users.

Inspiration

Want to know more about Single Customer View, fuzzy logic, data quality, and data trends? Get inspired
by our data bank, filled with in-depth material.

Combine all your customer data into
a single comprehensive profile

Consolidate and manage unique customer profiles from a single, centralized platform.
One reliable source of truth for your entire organization.

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